Frequently Asked Questions
Everything you need to know about your Globber gear and orders.
What shipping methods do you offer for sporting equipment?
We offer standard ground shipping and expedited air shipping for all gear. Orders over $100 qualify for free standard shipping within the continental United States.
What is your return policy for used equipment?
We accept returns on unused items in their original packaging within 30 days of purchase. For hygiene and safety reasons, used protective gear and customized items cannot be returned unless they have a manufacturing defect.
How do I know which size of gear is right for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring according to our diagrams to ensure the best fit for performance and safety.
Do your products come with a warranty?
Yes, all Globber professional-grade equipment comes with a 1-year limited warranty covering manufacturing defects and material failures under normal use conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Affirm for larger purchases.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.